Exclusive Buyer Realty

"Buying your first home is never an easy choice, especially if that home is to be a rental property as well. I met Esther and Jack at a home buying seminar and right from start we clicked. They understood my needs and worked quickly to find the right place at the right price. They found a great rental property before it was even listed on the market. We acted quickly and got a fantastic deal. Today I live in one apartment and rent out the other two. Esther and Jack did such a wonderful job mentoring me through the process that I am choosing their service again. This time we're in the market for a commercial property for my business. I have no doubt they will serve me as well if not better than before. I highly recommend their service and can't wait to close on another project."

"Making a decision to move from Wilmington, Delaware to the Rochester area called for the expertise of people who could help find me a home meeting my requirements, assist with financing choices, and hold my hand from a distance during the process. Esther and Jack did that and more."

"Within a week, they helped me find a home, make a successful purchase offer, secure financing, and set a closing date.The home inspection was conducted by an expert in his field, and I felt confident in my purchase. Esther and Jack made the home purchasing process so easy, the most difficult thing I had to do was pack up my previous home and move here. I would definitely recommend Esther and Jack to anyone considering a move."

"The phrase that best describes our experience with Esther and Jack is "peace of mind". We came to Rochester having only 2 weeks to find a home for our relocation from California. After a thorough interview with us, they had a gameplan worked out for us WITHIN AN HOUR!

We had peace of mind from that moment on, financially as well as personally, regarding our specific needs and concerns.

This is the first time we have purchased a home knowing that we were "in the loop" and that our best interests were being advocated. Kudos and warm thanks to Esther and Jack!"

"Esther and Jack provided outstanding professional service. They are honest and knowledgeable. Their straightforward approach made our transaction a pleasure."

"Our relocation to Rochester entailed seven months of long-distance house searching with infrequent visits to our new community. Throughout the process, Esther LaFontaine and Jack Kronenberg, of Exclusive Buyer Realty, were our eyes and our advocates in an unfamiliar city. We were pleased by their very personal approach to our case. Esther and Jack quickly came to understand our personal needs and preferences, our finances and our professional requirements. They were patient and tireless in assisting us through countless phone conversations, internet listing searches, property visits and inquiries, and they adapted readily to changes in our situation. At Esther's recommendation, we considered for a second time one particular property that had not made our "short list"; upon closer inspection, it turned out to be our ideal house.

As many will attest, especially those new to the process, the purchase of a home in New York State can be challenging and complicated. We relied on Jack and Esther throughout the negotiation and closing phases to be sure every detail was correct and that our best interests were served. We are delighted with our new home and neighborhood, our family finances are in fine shape, and we are very happy to count Esther and Jack among the first and best friends we have made in Rochester. We would gladly refer our friends to Exclusive Buyer Realty for their relocation needs."

"We looked at a few homes without an agent before realizing the necessity of having an agent working just for us. After we found them, Esther and Jack were there for us every single step of the way. We felt like our priorities were always in the front of their minds. Finding our home was relatively easy compared to everything that comes between that and being handed the keys. That is where we were especially fortunate to have Esther and Jack in our corner. We can honestly say that we probably would not have closed on our home if it wasn't for them. Thanks again!"

"Buying a home for the first time can be a very hectic experience if you don't have the tools or experience to be a proactive buyer. I met Jack Kronenberg in the winter of 2007 while working for the Town of Brighton Department of Recreation and Parks as a Recreation Supervisor. At the time I was contemplating looking into buying a home but having very little knowledge of what was needed I thought that owning my first house was out of my reach. I met Jack and Esther at their Brighton office in February 2007 to sit down and see how owning my first home was more of a possibility than I had previously imagined. Right from the start Jack and Esther had a very sincere desire to help me in any way possible and spent many hours researching area homes that fit my desired needs. I was very impressed by the fact that Jack and Esther are with you each and every step of the way from viewing potential properties to the actual closing date, making sure you understand each step of the home buying process. It has been my interpretation that Jack and Esther truly do represent the Buyer and are looking out for your best interested each step of the way making sure you are in control of the buying process, not the banks or seller's agents. During my February meeting I set a goal with Jack that in three months I could be a first time homeowner. I plan on closing on my first home on April 30, 2007 almost 3 months exactly to the date.

Exclusive Buyer Realty did a great job arming me with the tools I needed to become an educated consumer. I would recommend Jack and Esther to anyone who is curious about becoming a homeowner. I hope that you enjoy this Recreation Program and walk away more educated with the feeling that owning your own home is more of a reality than you may think."

"Jack and Esther:

It's been a long 3 months since I moved into my home that you helped me purchase. I wanted to email you sooner, but the day to day grind side tracked me. The old saying holds true - so much work and so little time. However, I can not stop saying the many great things about your company. I made an error of using a big nationwide home listings agent when I bought my first home and was certain to not make the same mistake twice. Regular real estate agents watch out for the seller, while Exclusive Buyer Realty made sure my interests were protected.

You two acted professionally and had an extensive knowledge base. Your experience shows. I think we both learned a lot from each other - I certainly did.

Again, you guys were great! Best of luck in your endeavors. "

After deciding that Rochester was the area to re-locate my family, I contacted Jack Kronenberg with some general questions about the city and his services. He was extremely helpful and knowledgeable, and after the conversation I decided that he was someone I could trust with this important life decision.

I provided a list of neighborhoods that I was interested in and he immediately went to work finding the right home according to my specifications and location. After a few weeks, we found an ideal home in a beautiful neighborhood, and he worked out an offer even before I viewed the home. Jack was always prompt and professional. His recommendations for an attorney and house inspection services yielded outstanding results. He also has an excellent sense of humor which made this process a lot easier.

The first time I met Esther Lafontaine, she had the laborious task of showing me the house we made the offer on, as well as 5 other houses that Esther had secured a viewing for all in that one day and all by making appointments within 2 days notice. Immediately I sensed I was in good hands by her warmth and patience.

She really helped to notice those items such as house location, car traffic, and structural layout that would serve my family best. She was instrumental in negotiating with the seller, and we felt secure that she would represent our interests well. And right after closing, I distinctly remember her accompanying me to the city offices to immediately make the STAR exemption application!

I heartily recommend using Exclusive Buyer Realty. They provided outstanding service and excellence during our home purchase, and distinctly made the whole process easy and near stress-free. Bravo Esther & Jack!

"Dear Esther and Jack,

Thank you so much for your assistance in helping us purchase our new home. With your assistance, we were able to successfully navigate the maze of home buying. Your patience, availability, thoroughness, diligence and list of contacts made this a very smooth experience for us.

You took us on quite a journey, beginning when we took your seminar to learn about current home buying, then onto navigating the internet looking for a home in the areas that we wanted, to negotiation, to mortgage consultant, to real estate attorney, to home inspection and finally closing. You were there for us and we appreciate it. Thanks!"

"Switching jobs and moving to a new city is a difficult task. With very little time to transition, I needed a Realtor who knew the Rochester market well. I first contacted Jack and Esther via phone and from that day on they worked diligently even when I was half way across the country.

We initially narrowed a large number of properties down to a realistic list that met my criteria of an ideal home. When I arrived, a comprehensive folder of my potential homes was already prepared when we ventured out to explore Rochester.

Having never gone through the home buying experience I had many questions. Jack and Esther showed exquisite patience in offering me detailed answers. I felt very informed in the decisions I had to make.

I am happy to refer anyone looking for a property to Jack and Esther at Exclusive Buyer Realty as they went above and beyond in providing quality professional service."

"Roger and I are getting settled in and we just wanted to thank you both for all the guidance and assistance you provided in our move to Rochester. After interviewing several realtors we chose to work with Jack and Esther and we couldn't have been more pleased. We both felt welcomed and the service provided was excellent. In a limited amount of time, we only had about five days, we viewed many properties that fit our criteria and Jack and Esther were able to help focus our search in the right direction. We found a house we both love and are now looking forward to spending our first holiday season in Rochester. Thanks again for all your help!"

"Dear Esther and Jack,

When we decided it was time to get our first house, we were both very excited and nervous because of the complicated process. But then we met you and your extensive knowledge and professionalism made everything a lot easier. Both of you made the experience pleasurable and we always felt like you were having our backs and were working hard for us. We are very happy in our new house and we cannot thank you enough for all your help throughout the process.

Best wishes,"

Hi Jack and Esther,
I am almost settled in here...which means I am 1/2 unpacked and need more furniture!! I wanted to thank you again for everything. Buying the house here was a new and unusual experience for me, to say the least. You two did everything for me all the way through and went
the extra mile. So I just wanted to thank you again now that I had a moment...

There are a lot of testimonials on this page talking about how wonderfully helpful Jack and Esther are, and what a fantastic feeling it is to know that your real estate agent is working with only your best interest in mind. While all of that is undeniably true, I'll strive to make my testimonial as un-redundant as possible. The most important reason to work with Jack and Esther, aside from those previously listed, is all of the fun you will have. Each house showing we went on became a comedic episode, with Jack telling jokes and Esther coming up with new and creative places to store a motorcycle. Each disappointment or delay was met with light-hearted laughter and fresh ideas, instead of stress and frustration. Closing day was so easy and enjoyable that it felt like elementary school recess. Purchasing a home is an exhausting and stressful process, and it was an immeasurable benefit to have people in my corner to help ease the stress, and lighten the mood, and make my home buying experience an enjoyable one that I can't help but look back on with a smile!!

"We were moving from Maine to NY, and needed someone on our side that could help us easily look for a home long-distance. Jack and Esther understood our limited availability to look at houses, and tailored our search to the very specific requirements that we had. They responded almost immediately via email or phone, whenever we contacted them. They have a thorough understanding of everything from writing up offers, to financing and inspections, all the way through to the closing. Jack also has very solid negotiating skills and a good ability to read realtors' and sellers' reactions to offers. We would highly recommend using Jack and Esther when looking to buy a home."

"Hi Esther and Jack--

We're finally moved in, and we wanted to send you a testimonial. Thanks so much for all of your help!

This was our first home purchase and Esther and Jack made the experience much easier. From our first conversation, they took the time to try to find out exactly what we wanted and immediately sent us house listings that matched our needs. They helped us narrow down our list and worked out all of the scheduling for us to see 10 houses in one day! They toured the houses with us and pointed out things we would have overlooked, like signs of water damage.

After we made a decision, Esther and Jack helped us negotiate with the sellers and get everything ready for closing. They gave us very helpful advice and encouragement at every step--talking about listings, visiting houses, getting bank commitment and the inspection, and closing. They are very knowledgeable and experienced and caught mistakes that others in my home buying team had overlooked. They are both professional and personable and were always a pleasure to work with.

We highly recommend Esther and Jack!"

"It was a real pleasure working with Jack and Esther. Their sophisticated knowledge of the housing market and the best neighborhoods was critical because my wife and I were relocating to Rochester from California. As first-time homebuyers, we were relieved to know that experienced professionals who exclusively represent buyers were negotiating on our behalf for the best deal possible. They helped us find a wonderful house at a great price and referred us to competent professionals to get us through the mortgage and inspection processes to closing. I would recommend Jack and Esther to any prospective home buyer."

"As you know, my wife and I met each other while in medical school at the University of Rochester, and we were delighted to return after completing our training. Your firm had a wonderful reputation, and it was such a pleasure to meet people with a good sense of humor, a real affection for the city, and who are willing to explain, to assist, and to advocate on our behalf. I know, without any doubt, that we made the best possible choice when we asked you to be our realtors--and we won't be shy about telling others, either."

"I want to thank both of you for your assistance in purchasing my home. Your advice and guidance at every step was invaluable. Much appreciated was the time you spent researching and working with the seller to arrive at a fair price. Your tact and diplomacy throughout the process were impeccable."

"Our 23 year old son, Nathan, just purchased a city home that is just right for him at this stage in his life. When we realized he was serious about buying in the spring we were naturally nervous about him going at this alone. I suggested he contact a buyer’s realtor, he did, and serendipitously that was Exclusive Buyer Realty. As the house-hunting jaunts with Jack and the arrangements Esther made were excitedly relayed to us, our nervous concerns were quickly allayed. We were impressed how they met Nate’s distinct needs at every step, but even more how they availed themselves, their confidence, and their experience to him. Knowing that Jack and Esther were in his corner right up to and including the day of closing was a great comfort to us as parents of the new homeowner."

"As potential first-time homebuyers, we were wary and knew that there was a lot we didn't know about real estate. We just knew that it was time to stop renting. Jack and Esther took their time answering our questions, and gave us the confidence that we could actually do this. We were hoping to get through the process quickly, but I never expected we'd be able to go from choosing the house we wanted to closing in just two weeks. Jack and Esther lined up everything and took us through every step efficiently, without feeling rushed, and actually made it fun to buy our house. Thank you both so much!"